The Privacy Act 1988 (Cth) requires entities bound by the Australian Privacy Principles (APPs) to have a privacy policy. Amtek Corporation Pty Ltd (Amtek) is committed to providing quality services, and this privacy policy outlines our personal information handling practices.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include names, addresses, email addresses, and phone numbers.
This personal information is obtained in many ways including correspondence, by telephone and email, via our website, from media and publications, from other publicly available sources, and from third parties. We do not guarantee website links or the policies of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
* For the primary purpose for which it was obtained;
* For a secondary purpose that is directly related to the primary purpose; or
* With your consent, or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Amtek may also use third-party service providers to assist with business activities such as recruitment. Where we do so, those providers are required to handle personal information in accordance with applicable privacy laws.
Your personal information may be disclosed in a number of circumstances including the following:
* To third parties where you consent to the use or disclosure; and
* Where required or authorised by law.
Amtek takes reasonable steps to protect the security and confidentiality of personal information it holds. Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information, subject to any legal requirements to retain records.
It is important to us that your personal information is accurate, complete, and up to date. If you find that the information we hold is not up to date or is inaccurate, please advise us as soon as practicable so that we can update our records.
Under the Privacy Act (APPs 12 and 13) you have the right to ask for access to personal information that we hold about you and to ask that we correct that personal information. You can ask for access or correction by contacting us in writing using the details below.
We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we will notify you in writing setting out the reasons.
If you wish to make a complaint about how we have handled your personal information, please submit a complaint in writing using the contact details below.
We will acknowledge receipt of your complaint promptly and respond to the complaint within 30 days. If a complaint requires further investigation, it will be handled by a senior member of Amtek management.
If you are dissatisfied with the outcome of your complaint or the way in which it was handled, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Amtek Corporation Pty Ltd
31-33 Chifley Drive
Preston VIC 3072
Email: privacy@amtek.com.au
Phone: 03 9624 4100