About Us

Amtek is Australia’s fastest growing energetic technical services company, where a passionate positive culture drives innovation and results.

Amtek provide technical service in the Payments, Retail, Transpayments, and Security and Cash Handling sectors. It’s what we live and breathe each day.

National field service activities completed
1,010,000+
Repairs completed in our workshop
164,000+
Parts shipped to technicians (for in field use)
77,000+
In-bound phone calls resolved by our Service Centre
71,000+
Customer Service is Key

With Enthusiasm and Energy, we aim to ensure customers equipment is running 24/7

It may seem straightforward, yet many companies stray from the path, overlooking that their early growth stemmed directly from a steadfast commitment to customer service. At our core, we remember this crucial principle. That's why we dedicate significant time and resources to refining our service model and procedures, constantly training and re-training our technical team, and conducting regular quality audits at our customer sites. Our goal is to consistently deliver outstanding service that truly satisfies our customers.

Founded in 2006 by three passionate electronics professionals, Amtek began by offering gaming installation and project management services to Tabcorp in Victoria and New South Wales. Our commitment to 'getting the job done' quickly earned us a formidable reputation, allowing our modest team to expand into a now robust workforce of over 150 employees and 300 contractors across Australia and New Zealand. Undertaking major, fast-paced projects like the Victoria-wide rollout of the Myki Ticketing System for Public Transport Victoria, Amtek has established itself as a leader in delivering exceptional service and executing complex projects that surpass traditional expectations.

Our philosophy is straightforward: Deliver exceptional work and you'll entrust us with more, recommending us to others in the process. Driven by a commitment to achieve positive service outcomes, our teams are continually seeking ways to enhance the customer experience. We approach every task with Enthusiasm and Energy, ensuring our clients receive the best service possible.

ISO Certifications

Our commitment to service excellence, information security, client support, employee safety, and environmental stewardship is embodied in our accredited Quality, Safety, Environment (QSE), and Information Security (IS) Management Systems.

Our comprehensive system contains over 253 policies, procedures, templates, and work instructions, guaranteeing meticulous attention to detail and leaving nothing to chance.

Transticketing

Payments

Logistics and Warehousing

Join Amtek for a new and exciting challenge!

We offer careers in Technical Services, Component Repair, Customer Service, Business Analytics, Stock Control, Information Technology, Helpdesk Support & Corporate Services

Get in touch
Amtek Office
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